Blueline Heating & Cooling Ltd.
1. Introduction
Blueline Heating & Cooling Ltd. (“Blueline,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website at http://bluelinehvac.ca/, contact us, or submit a form through our website, Facebook, or Instagram.
2. Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Phone number
- Email address
- Property address or service location
- Details about your furnace installation, HVAC requirements, or project
- Any other information you choose to provide through our forms or communications
We may also collect limited technical information about your website visit, such as browser information, IP address, and website usage data through cookies or similar technologies, where applicable.
3. How We Use Your Information
We use personal information to:
- Respond to inquiries and requests for estimates
- Contact you about furnace installations and other HVAC services
- Schedule consultations, appointments, and service visits
- Provide customer service and follow up on requests
- Improve our website, services, and advertising
- Maintain business records and meet applicable legal requirements
We will use your information for these purposes or other purposes permitted by applicable law.
4. Facebook and Instagram Lead Forms
If you submit a lead form through Facebook or Instagram, we may receive the information you provide, such as your name, phone number, email address, and project details.
We use this information to respond to your inquiry, discuss your HVAC needs, and provide information or estimates about our services.
Your information may be processed by Meta Platforms and other service providers involved in delivering these services, in accordance with their applicable privacy policies and settings.
5. Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers when reasonably necessary to operate our business, manage inquiries, communicate with customers, maintain our website, or provide requested services.
We may also disclose information when required or permitted by law. Service providers may process information on our behalf and are expected to protect it appropriately.
6. Cookies and Website Technologies
Our website or third-party services may use cookies, analytics, or advertising technologies to improve website functionality, understand website traffic, and measure advertising performance.
You can manage cookies through your browser settings. Some website features may not work as intended if certain cookies are disabled.
7. Protection and Retention of Information
We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, or disclosure.
We retain personal information only as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.
No method of electronic storage or transmission is completely secure.
8. Your Privacy Rights
Depending on applicable law, you may have the right to request access to your personal information, ask for corrections, or raise concerns about how your information is handled.
To make a privacy-related request, please contact us using the contact details below.
9. Third-Party Websites
Our website or advertisements may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, practices, or legal obligations. The updated version will be posted on this page with a revised effective date when appropriate.
11. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact:
Blueline Heating & Cooling Ltd.
Website: http://bluelinehvac.ca/
Email: info@bluelinehvac.ca
Phone: +1(403) 992-6592
Location: Calgary, Alberta, Canada